Everything You Need to Stop Working for Free.

The moment your payment clears you're taken straight to a download page with all three files on it. A backup email with the same link goes to the address you used at checkout, so you can re-download whenever you need to.

That's exactly what the Word version is for. Every template is fill-in-the-blank with bracketed placeholders. Add your business name, logo, rates and terms and it becomes your document. The PDF comes alongside as a clean reference copy.

Yes. Your licence covers unlimited use inside your own business, with as many clients as you like, for as long as you like. What it doesn't cover is reselling or redistributing the playbook itself to other freelancers.

Nothing special. The PDF opens in any browser. The Word files open in Microsoft Word, Google Docs, Apple Pages or LibreOffice — all of which handle .docx. If you can open a document, you can use this.

No — and we'd rather say so before you buy than after. This is a professional operations toolkit, not legal drafting, and it hasn't been reviewed by a solicitor or attorney. For high-value or complex agreements, have a qualified lawyer review your contracts. What this does do is handle the everyday situations a contract never covers: what to say, when to say it, and what to put in writing before work starts.

Download is instant. The Scope of Work template in Module 2 is fill-in-the-blank, so you can have a professional SOW ready for your next enquiry in about 15 minutes. The 13 scripts need no setup at all. You don't have to read all 42 pages before you start.

Usually the opposite happens. Every script here is deliberately calm, neutral and professional — there's no ultimatum language anywhere in it. Clients read a written scope and a stated revision limit as evidence you've done this before. The freelancers who get treated badly are almost never the ones with clear boundaries.

Both. The scope of work template, revision policy and payment terms all scale to a team. Agencies get the most value from the intake module for qualifying leads and the offboarding module for generating referrals systematically rather than by accident.

Yes. A vague scope causes the same damage in London as it does in Toronto — the frameworks and scripts are country-agnostic. Module 4 goes further and covers the small claims routes for the UK, US and Australia specifically. Prices are shown in USD.

Email support@maxperformance100.com from the address you used at checkout and we'll resend the download link. There's no time limit on this — a year from now is fine.

Email support@maxperformance100.com within 14 days and you get a full refund. No questions, no form, no explanation needed. If it doesn't earn back more than the $47 it cost, it shouldn't keep your money.